Privacy information
In the following, you can find information about Eterni's processing of personal data.
Eterni Norge AS and/or one of Eterni Norways subsidiaries (hereafter Eterni) is responsible for the processing of personal data that takes place in accordance with this policy
All inquiries regarding the processing of personal data can be addressed to:
Eterni Group AS is headquartered at Fjøsangerveien 57, 5054 Bergen. reg. no. 914 108 373, and has the following subsidiaries:
Eterni Norge AS, bus. reg. no. 996 674 347
Pedagogisk Vikarsentral AS, bus. reg. no. 986 550 909
Eterni Sweden AS, bus. reg. no. 556863-7283
n this privacy policy, you can find information about the purposes for which we process personal data, how we store the data and how and when data may be disclosed to third parties as well as what rights you have as a registered person.
Our processing activities
When you contact us
When you contact us, such as through our website, chat, email or phone, we may process personal data on you. In most cases, the data we collect is your contact information, such as your name, email address, phone number and the reason you contacted us. Relevant information that you provide during phone conversations and email correspondence may be stored if relevant and necessary.
The purpose of processing your personal data is to be able to respond to your inquiry, as well as to store information that may be relevant in connection with the reason for which you contacted us. The basis for this storage and processing is found in article 6 (1) (f) of GDPR.
When you create a profile as a job seeker via our website or app
When you create a profile as a job seeker via our web-based job-portal or app, you must give your consent for us to contact you, if we find a match between you, your job wishes and a possible position. In this connection we will store and review the information you give us, typically name, contact details, education, relevant experience, possibly gender, possibly portrait photo, as well as other information given in your application and CV.
In some situations, we will seek information about you via social media or other publicly available fora. In addition, we can store minutes/notes about the conversations we may have with you, including actual job interviews. For some jobs, it will be necessary to take part in a personality test, submit a criminal record, and/or allow us to do a reference check with your former employers. If you accept this, it also means that we will be able to store and process the information received in the future.
If we find a potential job match, we will pass on a number of information to our customer/user company. You will always have the opportunity to refuse to be considered for a specific job before we pass on the information.
If you no longer wish to receive job offers, you can deactivate your profile. However, we will continue to store a number of information about you, e.g. with the aim of being able to answer any subsequent questions you may have about why you were not considered for a specific job. The basis for this storage and processing is found in article 6 (1) (f) of GDPR. If you stop logging into your profile, we will consider your profile inactive 2 years after the last log-in. We will send you an e-mail before we deactivate your profile.
We will typically delete all data we have about you no later than 2 years after your last activity.
When you are recuited for a position with one of our customers
In a recruitment process, we will store and review the information you give us, typically name, contact details, education, relevant experience, possibly gender, as well as other information given in your application or CV.
In some cases, we will seek information about you via social media or other publicly available fora.
In addition, we can store minutes/notes about the conversations we may have with you, including actual job interviews. For some jobs, it will be necessary to take part in a personality test and/or submit a criminal record. If you accept this, it also means that we will be able to store and process the information in the future.
If you are offered employment with one of our customers, on the basis of our recruitment process, we will transfer the information we have received about you in the connection with the recruitment process to your future employer.
We will also store the information we have about you for a period thereafter, typically 24 months. The basis for this storage and processing is found in article 6 (1)(f) of GDPR.
When you are employed as a temporary worker
When you are employed as a temporary worker, we will have to process and store a number of information about you and your employment. This is necessary in order for us to ensure that you receive the correct salary and conditions in general. We process e.g. the following information: name, address, social security number, contractual relationship, salary level, pension scheme, working hours, time records, sick leave, tax conditions as well as citizenship, and/or residence/work permit. The basis for this processing is found in Article 6 (a) (b & c) of the GDPR. If you have taken part in a personality test and handed in a criminal record, which is necessary to be employed for certain temporary jobs, we will also store these.
Finally, we store any relevant correspondence we may have with you as well as any minutes/notes of the conversations we may have had during your employment as well as information about the reason for the termination of your employment with us. The legal basis for this processing can, depending on the content, be found in Article 6 (1) (f) in the GDPR.
We will share some information about you with the customer(s) with whom you are temporarily employed. This concerns, among other things, information about your profile and your skills, as well as working hours, time records and sick leave. The customer(s) you are working with on a temporary basis will also be able to share information with us, including information about your behavior, possibly absence etc.
Some customers may require us to provide documentation that a temporary worker sent to the customer receives the correct salary and have relevant permits to work in Denmark. When we receive such requests, we will forward relevant documentation to the customer, typically in the form of payslips, copy of passport and/or work permit.
When you stop being employed as a temporary worker with us, we will store your information for 5 years until the end of the next calendar year after your last salary payment. We will store your information as we are obliged to store certain information and files according to applicable accounting rules. Other information we store to be able to answer subsequent inquiries about your employment and the reason for the termination of your employment. The basis for this storage and processing can be found the Article 6 (1) (c & f) of GDPR.
When you are assigned as a temporary worker - temp pool or on-demand
When you are assigned as a temporary worker (on-demand or temp pool), we will process and store the same information as when you are employed as a regular temporary worker. Read more under ”When you are employed as a temporary worker”.
In addition, we will store information about your desired shifts and try to match these with our customers’ needs. You will be notified of possible shifts per e-mail, text message or as app message. When you confirm to take an offered shift, we will also store information about this. The basis for this processing is found in Article 6 (1) (b & f) of the GDPR.
When you register with our job agent
You can register with our job agent and choose which types of job postings you want information about.
You can choose to simply provide an email address and indicate your preferences. When you are registered with our job agent, you will be sent job postings that match your wishes to the email address you have specified.
If you stop logging into your profile, we will consider your profile inactive 2 years after the last log-in. We will send you an email before we deactivate your profile.
We will typically delete all data we have about you no later than 2 years after your last activity.
When you provide or acquire freelance or consultancy services
If you register as a freelancer or use our freelance or consultancy services, we may save contact information on you and your clients that you provide. Examples of contact information that we collect are names, addresses, phone numbers and email addresses. If you would like for us to procure assignments for you as a freelancer, we may collect information on your work experience, work skills, CV and other relevant information that you choose to share with us in order to carry out a freelance project for us. We also save personal identification numbers and bank account information in order to pay for services rendered. Evaluations or feedback from clients are saved if considered necessary for purposes of offering potential future freelance projects.
We process contact information for private individuals or contact persons at businesses that use freelance or consultancy services. This information is usually provided by the freelancer when submitting invoice-related information on the website. This information is generally contact details, such as a name, phone number and email address, as well as information on the position and employer. Communication and agreements in which we are involved are also processed.
The purpose of processing your personal data as a freelancer or recipient of freelance services is to facilitate personnel administration in order, for example, to pay for services rendered, reimbursement expenses, calculate tax deductions, and so on. The basis for this processing is found in Article 6 (a) (b & c) of the GDPR.
When you sign up for our customer newsletter
You can sign up for our newsletter and thus consent to us sending you our newsletters containing articles, insight into cases and invitations to seminars and events regarding our temp and recruitment services.
You can withdraw your consent at any time via the link at the bottom of the newsletter.
When you visit our website
When you visit our website and/or web-based job-portal we collect information about you by using cookies, which collect information about your behavior on our website.
The purpose of processing information about you in cookies is to offer a relevant and interesting website that functions.
Cookies contain information about you and your use of our website, e.g. IP address, type of browser, search terms and network location, time of your visit to our website, which pages you have visited and for how long. You choose yourself which types of cookies you consent to, however, necessary cookies cannot be opted out. You can view and change your consent to cookies at any time, just as you can block cookies in your browser. You can manage your consent and read more about which cookies we use in our cookie banner which is presented to you the first time you visit our website. You can find the cookie banner again at any time by clicking the cookies icon in the lower left corner of our website.
The basis for the above treatments is therefore your consent, cf. Article 6 (1) (a), of the GDPR however, for necessary cookies it is the legitimate interests rule in Article 6 (1) (f) GDPR, as we process this information in order to be able to offer you a website that functions. Session cookies are deleted the moment you leave the website. Permanent cookies are set for a period of time and deleted when such period expires or earlier if you withdraw your consent to cookies. The durations of such periods appear in the cookie overview which you will find in our cookie banner. If you consent to marketing cookies, we will retain documentation of this consent for at least 2 years after consent has been withdrawn.
If you wish to change or withdraw your consent, you can do so via our cookie banner. You can find our cookie banner by clicking the cookies icon in the lower left corner of our website.
When you are a representative of our customer, supplier or others
If you are an employee of one of our customers, suppliers etc., it may be necessary for us to process your personal data. This information is generally contact details, such as your name, phone number and email address, as well as information on your position and employer. Other information that you share with us or originating from our contact with you will be processed if deemed necessary for the processing purpose. This also concerns information we receive through contact by phone, email or our website, social media, events, sales activities and other communication situations. If you have a customer profile, we will monitor and store your activities on the portal. We do this both to ensure that your orders and other communications submitted to us are rightfully stored, and for analytical purposes to optimize the operation of our customer portal.
The purpose for which we process personal data for registered contact persons at customers is primarily in order to carry out our services, as well as follow up on the business relationship and/or carry out other sales activities.
If your photo can be used for marketing
Occasionally we employ individuals to appear in marketing campaigns. If you are employed and receive a salary/fee for this, it means that we have the right to use the recordings (video or photo) for marketing in the future. Further details will appear from the contract. We will also store and process several information about you in order to be able to ay correct salary/fee, including salary information, social security number, tax conditions, etc. The basis for this processing is found in Article 6 (1) (b & c) GDPR.
We will store some of your information for 5 years until the end of the next calendar year after your last salary payment. We will store your information, as we e.g. are obliged to save certain information and attachments according to applicable rules on accounting. We will also store information about the contractual relationship with you, and our payment for this, as long as we consider that it may be relevant to use the recordings for marketing purposes. The basis for the above storage and processing can be found in Article 6 (1) (c & f).
In some situations, we ask for your consent to use recordings, films and/or photographs of you for marketing purposes. It will be clear from the declaration of consent how long we expect to keep the recordings. The basis for this processing is thus your consent, cf. Article 6 (1) (a) GDPR.
If you wish to withdraw your consent, all you must do is send an email to us (find contact information below) preferably stating your full name and which recordings you participate in. In some cases, it may be necessary for you to identify yourself with a picture ID, so that we make sure that we delete the correct pictures.
The withdrawal does not affect the legality of the processing that has taken place.
Social media
We have created pages for us in such social media as Facebook, Instagram, LinkedIn, Twitter and YouTube. We use our pages in social media to promote our company and recruit candidates. We use plug-ins and social media tools on our pages to enhance functionality and for traffic analyses of our pages. We occasionally publish external links on our social media pages, such as to our own websites, to enable users of our services to read about subjects related to our work, see new job vacancies that may be relevant for them to apply for, learn more about our services, business hours or other information we believe our followers or target group may find useful, interesting or informative. The basis for having our own company pages in social media is a consideration of interests.
By interacting with other users, posting and/or sharing posts, etc. with the our profile of services, we have access to the information you post. We wish to point out that this is public information and, consequently, all information that you post or provide can be seen by others. This information can be deleted by the person who posted it. Please note that it is voluntary to like, follow or interact with our social media pages.
Our use of social media provides us with access to tools for analytic and statistical purposes from the respective services (page insight). These only allow us to see anonymized statistics and do not provide access to personal identifiable information. In some cases, we may use this information via the social media channel to show you targeted advertisements.
Please note that Facebook, Instagram, Linkedin, Twitter, YouTube, etc. use cookies and other tracking mechanisms to adapt the content of the page in order to reach the right target group with different advertising campaigns. It is possible for the individual user to change the settings for this and we recommend reviewing this information. We also recommend that you read the Privacy Policy for the site in question, as well as adapt the cookies to your own privacy preferences.
Security meassures - this is how we look after your personal data
We have adopted technical and organizational measures to secure our processing of personal data against accidental or illegal destruction, loss, alteration and unauthorized disclosure or publication. This means, among other things, that both physical and technical measures have been implemented, e.g. in the form of access control, video surveillance, passwords and encryption, as well as continuous back-up of data. Our employees are instructed in how they may process personal data, and internal guidelines have been adopted for what to do in the event of a breach of personal data security. We have shared group functions who handle a variation of assignments on behalf of different entities in Edda Group. These group functions act as our data processor, and thus in accordance with our instructions.
Information we share in Edda Group
If you have actively shown interest in receiving job offers from other entities within Edda Group, we will share the relevant information from your profile with these entities, to enable them to contact you with relevant job offers.
How do deactivate your profile
If you no longer wish to be contacted with possible job offers, and thus wish to withdraw your consent, you can easily do so by deactivating your profile. You can also simply ask to no longer receive job emails and/or to be contacted by email with specific job offers.
Even if you deactivate your profile, we can still store several information about you. The storage period depends on whether you have applied for specific jobs and/or whether you have been employed as a temporary worker and have been paid by us.
Your rights
Right to see information (right of access)
You have the right to gain insight into the information we process about you, as well as a range of additional information.
Please note that you will be able to see most of the information we process about you on your profile.
Right for rectification
You have the right to have information that is incorrect corrected.
Right to erasure (the right to be forgotten)
In special cases, you have the right to have your information deleted before the time when we ourselves would delete your information.
Right to restriction of processing
In certain cases, you have the right to have the processing of your information restricted. If you have the right to have the processing restricted, we may in future only process the information – apart from storage - with your consent or for the purpose of establishing, asserting or defending legal claims or to protect a person or important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data.
Right to withdraw consent
If our processing of personal data is based on your consent, you have the right to withdraw consent. If you withdraw your consent, we will cease further processing of your personal data from the time consent is withdrawn. The withdrawal does not affect the legality of the processing that has taken place.
Contact information
Should you wish to make use of your rights, you can contact us:
Eterni Norge
Org nr: 914 108 373
Fjøsangerveien 57, 5054 Bergen
e-mail: post@eterni.no
Complaints
If you think we are processing your information in breach of the rules, you may file a complaint to the Data Protection Agency. You can read more about this on the Data Protection Agency’s website: https://www.datatilsynet.no/om-datatilsynet/kontakt-oss/
Changes to the privacy policy
We reserve the right to change this privacy information. This will take place in case of significant changes in legislation, introduction of new technical solutions, new service concepts and the like. In addition, we will adjust the text linguistically or content-wise as needed.
Last update July, 2026 (version 2.1)